SMS Privacy Policy
Wall to Wall Floor Covering LLC respects your privacy and maintains strict privacy policies, ensuring that the personal information and mobile information of our customers is not sold, shared, rented, released, or traded to third parties for marketing/promotional purposes. By being part of our SMS messaging service, you agree to the following terms regarding how we handle your data:
Data Collection
We collect your name and mobile phone number when you sign up for SMS updates regarding your quote, sale, and or installation.
Data Usage
We use your data solely for sending updates, scheduling appointments, and or reminders related to our products or services.
Data Security
The security of your personal data is important to us. However, no method of transmission over the internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, We cannot guarantee its absolute security.
Children’s Privacy
Our service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from anyone under the age of 13 without verification of parental consent, we will take steps to remove that information from our servers.
Data Retention
We retain your information in our SMS service for the duration of our serving you. You may request deletion at any time.
Opt-Out
Reply STOP to any message to unsubscribe from our SMS list. After unsubscribing, we will remove your number from our list within two business days.
Non-Sharing Clause
We do not share your data with third parties for marketing purposes. Your information is only shared with our SMS service provider to enable messaging.
SMS Terms and Conditions
1: Wall to Wall Floor Covering LLC utilizes SMS texting for texting our customers. As a customer, you may receive text messages regarding updates, scheduling appointments, and or reminders related to our products or services.
2: You can cancel the SMS service at any time. Simply text "STOP" to the number provided. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.
3: If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or call (717) 687-6485.
4. Carriers are not liable for delayed or undelivered messages.
5. Message and data rates may apply for messages you send to us and from messages we send to you; message frequency may vary. For questions about your text plan or data plan, please contact your wireless provider.
6. For privacy-related inquiries, please refer to our privacy policy found at the following link:
https://www.walltowallfloorcovering.com/privacy-policy
Contact Us
If you have questions about this policy, please contact us at (717) 687-6485.
